Actions
Tool calls, system updates and their results.
Security & governance
Auditability and Logs
Know what each agent did, why and with whose approval. Logs and records make it possible to review a decision, investigate an exception and improve the workflow.
What can be recorded
The level of detail is agreed with you, balancing traceability with data minimisation.
Approvals
Who approved, corrected or rejected a proposed action.
Evidence
The inputs and sources used for a decision, where retention is agreed.
Using records in practice
Records serve operations, not just compliance.
Trace
Follow one item from input to outcome.
Investigate
See why an exception happened.
Report
Summarise outcomes for an agreed period.
Improve
Use patterns to refine instructions and tools.
Retention is agreed, not assumed
Logs can contain personal data, so they follow the same rules as other records.
- Agree what is logged and for how long.
- Restrict who can view detailed records.
- Export records when you need them for review.
Common questions
Export options are agreed during scoping, for example reports or data delivered to a system you control.
Only where agreed for the workflow, for the agreed period.
We choose the model and provider for each task during scoping, based on the language, accuracy, latency and data-handling requirements. The workflow is not tied to one provider, so a step can be changed later if the agreed requirements change.
Discovery call
Start with the work that slows you down.
Bring us a process, a recurring enquiry or a pile of documents. We will explore where agents fit and what a useful implementation needs.
Book a discovery call