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Integrations

Internal Systems

Connect agents to in-house databases, services and older applications through a secured interface agreed with your IT team.

Conceptual business systems connected by purple particle streams.

What we can connect

Internal connections are designed with your engineers, so they follow your security and change-management rules.

Databases

Read-only queries or controlled updates through an agreed service layer.

Internal APIs and services

Call existing endpoints with authentication your team controls.

Older applications

Use exports, files or a small adapter where no modern API exists.

How we work with your IT team

Internal integrations are agreed step by step.

01

Review the architecture

Identify the systems, owners and access routes.

02

Agree the interface

Define endpoints, data and authentication.

03

Build and test

Test in a non-production environment where available.

04

Operate

Monitor errors and agree how changes are released.

Your rules apply

Network access, credentials and logging follow your policies.

  • Keep credentials under your control where possible.
  • Prefer read-only access unless an update is required.
  • Agree change management before going live.

Common questions

Not necessarily. We often prefer an API or service layer your team controls.

Deployment options depend on the project. See deployment options or discuss your requirements on a call.

Learn more

We choose the model and provider for each task during scoping, based on the language, accuracy, latency and data-handling requirements. The workflow is not tied to one provider, so a step can be changed later if the agreed requirements change.

Discovery call

Start with the work that slows you down.

Bring us a process, a recurring enquiry or a pile of documents. We will explore where agents fit and what a useful implementation needs.

Book a discovery call