Customer Story / Wholesale
Building materials wholesaler
From tender documents to sales quotations in minutes, not hours
A large building materials wholesaler needed a faster way to prepare tender and sales quotations for project opportunities without tying up specialist staff in repetitive document review, pricing preparation, and quote assembly. Multibot implemented automated tender and quotation generation so the team can turn incoming requirements into structured sales proposals much faster, while keeping commercial experts in control of the final response.
- Tender requirements are captured and structured. Multibot turns incoming tender or sales request material into a clearer set of requirements, assumptions, missing fields, and quote inputs.
- Quotation preparation moves from hours to minutes. The workflow automates repetitive review, product or service matching, and proposal drafting so sales teams can respond faster.
- Commercial teams stay focused on winning. Specialists spend less time assembling routine quotation material and more time improving the offer, margin, and project strategy.
- More opportunities can be pursued with confidence. Faster response cycles increase the practical ability to participate in tenders, support winning projects, and improve the chance of winning the projects the team chooses to pursue.
40-50 hours / day
Estimated daily full-time employee time saved across quotation preparation.
Hours to minutes
Tender and sales quotation generation compressed from hours into minutes.
Higher bid capacity
The team can respond to more relevant tender and project opportunities.
Stronger win focus
More time goes into improving the proposal rather than assembling it manually.
“Multibot took the repetitive work out of every tender and quotation, so our specialists spend their time winning bids instead of assembling paperwork. We'd happily recommend them, and we already have new projects in the pipeline with them.”
Included in every solution
Every Multibot solution comes with its own administration portal
The agents do the routine work in the background. The portal is where your team sees every item they handled, reviews the exceptions, approves changes and adjusts settings, with a full history of who did what.
- Live status of every item, from intake to completion
- Exceptions queued for your team's review and approval
- A full history of agent and team actions
- Users, rules and settings managed by your team
Tender response capacity was constrained by manual quotation work
Every opportunity required careful review, matching, drafting, and commercial validation
The wholesaler participates in project and tender opportunities where speed and quality both matter. Preparing a quotation manually meant reviewing requirements, matching products and services, assembling proposal details, checking assumptions, and preparing a response that could be evaluated commercially.
The work was valuable, but much of the preparation was repetitive. The slower the quotation cycle, the harder it became to respond to every relevant opportunity with the depth and speed needed to compete.
- Tender and sales request documents had to be reviewed and transformed into structured quote inputs.
- Quotation generation could take hours before a commercial expert could refine the response.
- Specialists were spending too much time on repeatable preparation rather than bid quality.
- The company wanted to participate in more relevant opportunities without overloading the team.
Automation Flow
How tender and quotation generation now runs
Multibot automates the preparation layer around tender and sales quotation work: capturing requirements, structuring quote inputs, drafting proposal material, and surfacing the items that need expert review before submission.
Capability Stack
What Multibot automated for the wholesaler
The implementation focused on tender audit, sales quotation generation, proposal preparation, and operational visibility around the quote pipeline.
Tender audit and requirement capture
Turn tender material into a structured view of requirements, assumptions, and gaps.
Quotation generation support
Prepare draft quote structures and proposal material in minutes rather than hours.
Repeatable sales process
Make quotation preparation more consistent across opportunities and teams.
Bid-capacity improvement
Increase the practical ability to participate in more relevant projects without proportional admin growth.
Human commercial control
Keep final bid decisions, pricing, margin, and submission quality with the team.
Pipeline visibility
Give managers a clearer view of quotation status, bottlenecks, and next actions.
Sales Operations
A faster quotation workflow with expert review built in
The goal was not to remove commercial judgement. The goal was to remove repetitive preparation so specialists could spend more time on the parts of the tender that improve win probability: fit, pricing, assumptions, differentiation, and final response quality.
- Track tender and quotation status from intake to review.
- Highlight missing information before final proposal work begins.
- Separate automated preparation from human commercial approval.
- Give teams more time to improve the offer and project-winning strategy.
Outcomes
What the wholesaler got back
The wholesaler replaced hours of repetitive quotation preparation with a faster automation-assisted workflow that saves around 40-50 hours of employee time per day, compresses quote generation into minutes, and helps the team pursue more project opportunities with stronger commercial focus.
Time saved
40-50 hours saved per day
Automation reduces the employee time spent on repetitive tender and quotation preparation.
Speed
From hours to minutes
Draft quotation generation is accelerated so the team can respond faster.
Growth
More tenders can be pursued
Higher preparation capacity increases the practical ability to participate in relevant projects.
Win focus
More time for bid quality
Commercial specialists can focus on strengthening the offer instead of assembling every quote manually.
Build your own quotation workflow
If tender and sales quotations still take hours to prepare, the bottleneck is already limiting growth.
Multibot can map your quotation process, document inputs, product data, pricing rules, approval points, and sales workflow into an automation layer that helps your team respond faster and compete for more projects.